Terms of service

Terms of Service

WATANABE & CO.,LTD. (hereinafter referred to as "the Company") hereby sets out the following terms and conditions for using HIKASANE (hereinafter referred to as "the Shop") operated by the Company.


Article 1. Services provided by the Company and the Shop

The services provided by the Company through the Shop's operation (hereinafter referred to as the "Services") shall be the provision and sale of online information on the products listed by the Shop and related affairs.


Article 2. Scope and modification of the Terms of Service

These Terms of Service shall apply to all relations arising between users and prospective users of the Services (both hereinafter referred to as "Users") and the Company. The Company may amend these Terms of Service from time to time for the sound performance of the Services. Such changes shall come into effect when the Company posts them on the Shop.


Article 3. Application for use

The User shall apply for use by the following procedure. The User shall understand the Terms of Service and agree to be bound by them before applying for use. Accept payment of the fees based on the payment method specified by the Company. Notify the Company of all the details stipulated by the Company as necessary for the application for use, such as name, address, telephone number and e-mail address. The application procedure shall be completed with the Company's acceptance of the application for use in the preceding paragraph. However, if the Company finds that the User falls under any of the following grounds, the Company may refuse to permit the use by the User. If the User's registration has been cancelled in the past due to a breach of these Terms of Service. If there are any falsehoods in the information provided to the Company in the application for use. If a credit company or financial institution has suspended the credit card or payment account specified by the User.


Article 4. Handling of user information

The information provided by the User to the Company when applying for use or purchasing a product shall be registered in the Company's database. The Company shall not provide the registered user information to third parties. However, this shall not apply in the following cases. When the consent of the User has been obtained based on a specific purpose, When there is a request for cooperation from an investigative authority, When a part of the work necessary for the execution of this service, sales promotion is outsourced based on a confidentiality agreement, When the User's order information is transferred to a credit card company or financial institution.


Article 5. Method of notification from the Company to the User

Individual notices from the Company to the User shall be sent to the e-mail address or address notified to the Company by the User in accordance with Article 3.


Article 6. Payment for goods provided and shipping charges

Payment for goods purchased through the Service shall be made either by credit card in the member's name or by cash on delivery when the goods are delivered. In the case of payment by credit card, the member is subject to the terms and conditions of a separate agreement with the credit card company. In a dispute between the member and a third party, such as the credit card company, the dispute shall be resolved by both parties concerned, and the company shall not be held liable.


Article 7. Replacement and cancellation after ordering

If the User wishes to cancel an order, the User shall notify the Company. If the goods have already been dispatched when the Company confirms the cancellation request, the User shall bear the shipping costs required for the return, the transfer fee for the refund and the settlement fee for the payment.


Article 8. Return and exchange of goods on arrival

If the goods are faulty or different from the order, or if the User wishes to return or exchange the goods for any reason, the User shall notify the Company within seven days of receipt of the goods. The User shall bear the shipping costs, bank transfer charges for refunds and payment charges for orders necessary for returns or exchanges at the User's convenience. Returns and exchanges relating to orders received eight days after delivery of the goods shall not be accepted.


Article 9. Delays of deliveries and non-delivery

The Company cannot be held responsible for any delays in delivery due to unforeseen circumstances such as natural disasters, system problems or operational accidents at the delivery company.


Article 10. Prohibitions and disqualification

The User shall be prohibited from the following acts. Acts that infringe on the copyrights, trademark rights or property rights of the Company, stallholders or third parties, Acts of so-called 'spoofing' (sending harmful computer programmes), writing false information that is slanderous, libellous or intentional, Acts that interfere with the Company or this service, Acts in conflict with these Terms and Conditions, Acts that fall under any of the provisions of Article 1. If the User is discovered, the User shall be disqualified from using the Services and be solely responsible for all liability arising from such conduct.


Article 11. Changes to the Service

The Company may change the content of the Services without prior notice to the User. The Company shall not be liable for any disadvantages or damages incurred by the User due to changes to the Services.


Article 12. Suspension of the Service

To keep the Service in good working order, the Company may suspend all or part of the provision of the Service without prior notice to the User. When necessary for regular or emergency maintenance of the system, When the system's operation becomes difficult due to fire, power failure, sabotage by third parties, or When the Company deems it unavoidable to suspend the system.


Article 13. Compensation for damages

If a User causes damage to a third party due to the use of the Services, the User shall resolve the problem at their responsibility and expense and shall not cause damage to the Company. If a User causes damage to the Company due to the use of the Services, the Company shall be entitled to claim compensation for such damage from the User.


Article 14. Agreed Jurisdiction

In a dispute between the User and the Company concerning the Service, the Tokyo District Court shall be the court of exclusive jurisdiction of the first instance.






第 1 条 当社およびショップが提供するサービス



第 2 条 規約の範囲及び変更

本規約は、本サービスの利用者・利用希望者 (いずれも以下「ユーザー」という)と当社との間に生じる一切の関係に通用されるものとする。当社は、サービスの健全な遂行を目的として随時本規約を変更できるものとする。当該変更は、当社がショップ上に掲示した時点で発効するものとする。


第 3 条 利用申込み



第 4 条 ユーザー情報の取扱



第 5 条 当社からユーザーへの通知方法



第 6 条 提供する商品の代金および送料の支払い

本サービスによって購入された商品のお支払いに関しては会員本人名義の クレジットカードによる支払い、又は商品等をお届けした際の代金引換による支払いによる、いずれかのものとする。クレジットカードでの支払いの場合は、会員がクレジットカード会社との間の 別途契約する条件に従うものとする。 なお、会員と当該クレジットカード会社等第三者との間で紛争が発生した場合は、 当該当事者双方で解決するものとし、当社は一切責任を負わないものとする。


第 7 条 注文後の商品交換およびキャンセル



第 8 条 商品到着後の返品および交換



第 9 条 配送の遅延および不達

天災地異 ・ システムトラブル ・ 配送会社における業務上の事故など予期せぬ事態によって配送が遅れた場合、当社はその責を負うことができない。


第 10 条 禁止事項および利用資格の喪失

ユーザーは、次の各号に定める行為を禁止されるものとする。当社 ・ 出店者または第三者の著作権 ・ 商標権 ・ 財産権等を侵害する行為、有害なコンピュータプログラムの送信いわゆる「なりすまし」行為、誹謗 ・ 中傷 ・ 作為の虚偽情報等の書込み当社および本サービスに対する妨害行為、本規約に抵触する行為、本条第 1 項のいずれかに該当する行為が発覚した場合、ユーザーは、本サービスの利用資格を喪失し、 かつ当該行為に起因するすべての責任を単独で負うものとする。


第 11 条 本サービスの変更



第 12 条 本サービスの停止



第 13 条 損害賠償



第 14 条 合意管轄