Privacy policy

Privacy Policy



This privacy policy is to make it clear that WATANABE & CO.,LTD. (hereinafter referred to as the Company) recognises the importance of personal information and handles it appropriately in accordance with the Personal Information Protection Act.


Scope of application of the handling of personal information

The handling of personal information applies when customers purchase products, contact us or subscribe to our newsletter through our website. Personal information collected when customers use our website will be managed according to our privacy policy.


Purpose of use of personal information

HIKASANE (hereafter referred to as 'the Shop') may ask you to provide personal information such as your e-mail address, name, address, and credit card details when you register as a member, purchase products, apply to a gift campaign or complete online surveys to improve the site, within the scope of the purposes listed below.
To provide services requested by the customer, such as delivering products and e-mails to the customer.
To obtain statistical data for the purpose of taking measures to provide higher quality services to customers.


Safety management of personal information

To ensure the accuracy and safety of personal information, the Company controls access to personal information, limits the means of taking personal information out of the Company's premises, and takes reasonable security measures against unauthorised access, leakage, loss, destruction and falsification of personal information. In an incident involving personal information, including leakage, the Company immediately takes appropriate measures against recurrence.


Deposit of personal information

The Company may outsource work to the extent necessary to achieve the stated purpose of use. In such cases, we will appropriately manage and supervise the subcontractor.
(Outsourced companies include carriers, printing companies for the dispatch of direct mail and collection agencies in the event of non-payment of goods.)


Disclosure of personal information to third parties

The Shop will not disclose or provide your personal information to third parties except in the following cases:

  • In case the Shop has obtained prior consent from the customer.
  • In case the Shop discloses or provides information to subcontractors or other parties to the extent necessary to provide the service requested by the customer.
  • In case the information is disclosed or provided in a form that does not identify the individual, such as statistical data.
  • In case personal information is disclosed or provided to a third party that has entered into a confidentiality, non-reprovision and accidental sharing of responsibility agreement with the Shop and whose handling of personal information is guaranteed to be equivalent to the Shop's handling of personal information.
  • In case we receive a request from a court of law, prosecutors, police or other judicial or administrative body to disclose personal information in accordance with legal obligations.
  • In case we reasonably believe that it is necessary to protect the rights, property or safety of the Shop or a third party.



The Shop may use a technology known as "cookies" to make your use of the Shop more convenient. A "cookie" is a small piece of information sent from the server computer to the visitor's browser and stored on the hard disk of the computer used by the visitor. The cookies sent by the Shop do not contain any information that would allow third parties to identify you personally. You can set your browser to refuse to accept cookies. You can use our website even if you refuse to accept cookies. However, in some cases, this may slightly reduce the convenience of our website. The Shop is committed to providing its customers with services that comply with this privacy policy. Our services are provided to you on the basis that you have agreed to the Privacy Policy. The Shop will review and improve this privacy policy as necessary to further protect customers' personal information.

























当ショップでは、お客様が当ショップを一層便利にご利用頂くことを目的として「クッキー」と呼ばれる技術を利用する場合がございます。「クッキー」とは、サーバーコンピュータから閲 覧者のブラウザに送信され、閲覧者が使用しているコンピュータのハードディスクに蓄積される小規模の情報です。当ショップが送信するクッキーの情報中には、第三者がお客様個人を特定できる情報は含まれておりません。お客様は、ご使用のブラウザの設定により、クッキーの受取を拒否 することが可能です。当ショップのウェブサイトは、クッキーの受取を拒否してもご利用になれますが、一部の場合において利便性 が若干低下する可能性がございます。 当ショップは、この個人情報の取り扱いを遵守してお客様へ各 種サービスを提供してまいります。当ショップのサービスは、お客様がプライバシーポリシーに同意していただいたものとしてお客様へ提供されます。尚、お客様の個人情報の保護を更に徹底するため、このプライバシーポリシーを必要に応じて見直し、改善します。